app does not work on google play

luciasp

  • Posts: 21
hello,
I upload my app into the google play and it seems its okey, but when i go to the google play store and download the game into the phone the game does not open, everything seems to work good until you try to open it
Whats wrong with it?
thanks for your help

Jason21745

  • Posts: 216
I just read one of your earlier posts about game size. If you disabled the x2 graphics you may not be able to play it on some phones (same with x1.5 ) as there is no assets to run the game, this could be your problem.

luciasp

  • Posts: 21
thanks!
but one question,
how do I enable the 2x graphics?
Thanks

Jason21745

  • Posts: 216
It's in the settings under mobile you should find a lot of tick boxes that you can check for each scale mode if you have a after a specific private release otherwise it is a drop down box. But since you asked it most likely already is checked. So what actually happens when you try to launch the game?