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Bug Issue: Graphical Issue


Pages: 1

TylerMacLeod

  • Junior Stencyler
March 20, 2017, 08:33:25 pm
I've encountered some sort of graphical glitch where the menus seem to visually duplicate and freeze.
In the attached video, after accessing the Choose Sound option in one of the blocks, the visual glitch occurs. After closing the window, I drag my mouse across the screen with no pressing of any keys or buttons and the duplicates appear.

I find it difficult to have to restart Stencyl every time I encounter the issue, as that is the only fix.

https://youtu.be/AYGUTPiegGU


LIBERADO

  • Expert Stencyler
  • *
March 20, 2017, 08:45:52 pm
If your video card is Radeon, uninstall a program called "AMD Gaming evolved".
This can solve your problem.


TylerMacLeod

  • Junior Stencyler
March 20, 2017, 08:56:19 pm
I have already searched for the program, it is not installed on my computer.
My specs are:
Windows 10 Home
AMD Fx4300 Quad core
NVIDIA GTX 970 2gb
16gb DDR3 RAM


LIBERADO

  • Expert Stencyler
  • *
March 20, 2017, 09:02:29 pm
I have always seen this problem with Radeon cards, not with NVIDIA.
Try updating the drivers for your graphics card and install only the components that are strictly necessary.
« Last Edit: March 20, 2017, 09:04:21 pm by LIBERADO »


rob1221

  • Master Stencyler
  • *
March 28, 2017, 07:40:00 am
Did Liberado's suggestion work?
  • Status changed from New to Need Info
  • Category changed from (none) to UI / Workflow


TylerMacLeod

  • Junior Stencyler
March 28, 2017, 08:28:13 pm
Pardon the absence, but no. Unfortunately after attempting to reinstall my graphics drivers with a variety of different settings the issue still occurs. My next course of action will be to completely uninstall and reinstall Stencyl and all of it's components.


Pages: 1

Details

  • Reported
    March 20, 2017, 08:33:25 pm
  • Updated
    March 28, 2017, 08:28:13 pm

  • View Status
    Public
  • Type
    Bug
  • Status
    Need Info
  • Priority
    Normal
  • Version
    Stencyl 3.4
  • Fixed in
    (none)
  • Assigned to
    (none)
  • Category
    UI / Workflow

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