Bug Issue: Engine Crashing While Importing Assets


Pages: 1

SirCrocketz

  • Subscriber - Stencyl Studio
  • *
May 05, 2017, 01:27:54 pm
I figured it out! I remembered something that changed before it started crashing. I changed my default program to open image files to "Photos" which is a photo viewer that is part of Windows 10. If I change it to something else like "Windows Photo Gallery" it doesn't freeze!

The engine is crashing while I'm just viewing files in the import menu. For example, I'll try to import a frame image for an actor's animation. By simply scrolling the import window down, the import window becomes completely unresponsive. It seems to be tied with certain files being displayed in whatever folder I'm importing from.

Edit: When the attached image is scrolled over in the import window, it becomes unresponsive.

It happens with more than just this image, I've tried re-exporting it and converting. Nothing works.
« Last Edit: May 13, 2017, 06:47:38 am by rob1221 »


New attachment added by SirCrocketz - May 05, 2017, 01:39:51 pm


rob1221

  • Master Stencyler
  • *
May 05, 2017, 01:40:43 pm
Could you generate and attach logs?
  • Category changed from Engine to Actor Type Editor


New attachment added by SirCrocketz - May 05, 2017, 01:41:44 pm


SirCrocketz

  • Subscriber - Stencyl Studio
  • *
May 05, 2017, 01:42:55 pm
Attached!
« Last Edit: May 05, 2017, 01:43:09 pm by SirCrocketz »


rob1221

  • Master Stencyler
  • *
May 05, 2017, 01:43:42 pm
The engine is the haxe and other code that runs during your game.  Stency itself is the toolset.  (also this page is kinda buggy when changing categories)
  • Category changed from Actor Type Editor to Animation Editor
« Last Edit: May 05, 2017, 01:44:43 pm by rob1221 »


rob1221

  • Master Stencyler
  • *
May 05, 2017, 01:48:54 pm
I don't see any errors in your logs, and maybe that's because Stencyl freezes before any useful info is printed.  Is this issue exclusive to that one game or does it happen for every project?
  • Status changed from New to Need Info


SirCrocketz

  • Subscriber - Stencyl Studio
  • *
May 05, 2017, 01:57:22 pm
Just tried it in another game. Still freezes.


rob1221

  • Master Stencyler
  • *
May 05, 2017, 02:00:06 pm
Try reinstalling Stencyl and see if that helps.


SirCrocketz

  • Subscriber - Stencyl Studio
  • *
May 05, 2017, 02:10:03 pm
Uninstalled and reinstalled. Still crashes. :/


rob1221

  • Master Stencyler
  • *
May 05, 2017, 02:30:16 pm
I created a folder and placed a few dozen copies of the attached image in there but I didn't get a crash.  I was testing on b9326 but I doubt anything was changed since b9300 that would affect this issue.  Maybe there is something else wrong with the folder the image is in.  How many images are in that folder, and what is the total size of the folder?


SirCrocketz

  • Subscriber - Stencyl Studio
  • *
May 05, 2017, 02:41:33 pm
I've moved it to several locations, even into it's own folder. I've also disabled Windows Aero and other folder options like image preview, same issue. This is on Windows 10. I've deleted the image and the folder works fine. I just reinstalled again, this time deleting the stencylworks folder after backing up my game. Still freezing.


rob1221

  • Master Stencyler
  • *
May 05, 2017, 02:48:35 pm
Maybe I can't reproduce this because I'm on Windows 7, but it's strange that this is the first time reading about this bug since plenty of other devs have Windows 10.


SirCrocketz

  • Subscriber - Stencyl Studio
  • *
May 05, 2017, 02:59:29 pm
Now even images that I know didn't crash it before, make it freeze. I guess it's something on my computer but I really don't know what it could be. I have no problems in any other programs.


SirCrocketz

  • Subscriber - Stencyl Studio
  • *
May 05, 2017, 03:07:01 pm
I figured it out! I remembered something that changed before it started crashing. I changed my default program to open image files to "Photos" which is a photo viewer that is part of Windows 10. If I change it to something else like "Windows Photo Gallery" it doesn't freeze!


Issue updated by rob1221 - May 05, 2017, 03:16:17 pm
  • Status changed from Need Info to New


rob1221

  • Master Stencyler
  • *
May 05, 2017, 03:19:42 pm
I tried changing the image editing path to a couple of invalid programs that didn't cause a Stencyl crash, so the bug might be specific to that program you were using.


Issue updated by Justin - July 10, 2018, 10:25:31 pm
  • Tags added: resources


Pages: 1

Details

  • Reported
    May 05, 2017, 01:27:54 pm
  • Updated
    July 10, 2018, 10:25:31 pm

  • View Status
    Public
  • Type
    Bug
  • Status
    New
  • Priority
    Normal
  • Version
    (none)
  • Fixed in
    (none)
  • Assigned to
    (none)
  • Category
    Animation Editor

Tags


Attachments


* 1.png (29.28 kB, 192x228 - viewed 83 times.)
* log-2017-05-05.zip (1947.86 kB - downloaded 59 times.)