Bug Issue: problem downloading and installing 4.0.0 dmg on MAC


Pages: 1

GlenSmibert

  • Subscriber - Stencyl Studio
  • *
January 30, 2019, 11:43:49 am
When I download the dmg 4.0.0 version for Mac and try to install, it generates an error and doesn't mount the dmg.


Justin

  • Master Stencyler
  • *
January 30, 2019, 07:38:04 pm
The dmg has worked successfully for other people, so there shouldn't be an issue on our end.

Can you try walking through the steps in this guide?
« Last Edit: January 31, 2019, 04:29:01 pm by Justin »


Justin

  • Master Stencyler
  • *
January 31, 2019, 04:29:28 pm
Accidentally linked to the wrong thing earlier. It's been updated.


Justin

  • Master Stencyler
  • *
February 14, 2019, 08:14:25 pm
Bump. If you can provide any info here it would be appreciated. I haven't heard of anybody else having this issue.
  • Status changed from New to Need Info


Moroni1237

  • Junior Stencyler
February 28, 2019, 08:57:20 am
I've had this issue too and "the guide provided" did not work .
So naturally i ask for help, but then i'm lead to this thread and i still don't know where to go?


Justin

  • Master Stencyler
  • *
February 28, 2019, 05:54:32 pm
I'm not sure either, I'm just googling around to see if anybody else has encountered this error and how they solved it.

https://superuser.com/questions/19426/im-unable-to-mount-a-dmg-getting-a-no-mountable-filesystems-error
https://apple.stackexchange.com/a/251707


Justin

  • Master Stencyler
  • *
June 28, 2019, 05:03:00 am
Since it's been a while and we still haven't gotten anybody to follow through with is and help us pinpoint the issue (and because I suspect it's something that will vary on a case-by-case basis, and is a problem on end user machines and not our dmg distribution), we're just releasing Stencyl through a .zip as well as the .dmg.

http://community.stencyl.com/index.php/topic,5530.0.html

Note that the .zip release won't work right away. Because it's downloaded from the internet, you'll need to move the "Stencyl.app" file out of the folder and back in again to remove the quarantine Apple places on it. Or run xattr -rd com.apple.quarantine Stencyl (with "Stencyl" being the extracted folder) in a terminal.


Justin

  • Master Stencyler
  • *
June 28, 2019, 05:04:13 am
Note: for anybody who comes across this and would like to try helping us solve the dmg mounting issue, there's another forum thread here with more tips.

http://community.stencyl.com/index.php/topic,58491.0.html
  • Status changed from Need Info to Closed


Pages: 1

Details

  • Reported
    January 30, 2019, 11:43:49 am
  • Updated
    September 02, 2019, 03:08:22 am

  • View Status
    Public
  • Type
    Bug
  • Status
    Closed
  • Priority
    Normal
  • Version
    (none)
  • Fixed in
    (none)
  • Assigned to
    (none)
  • Category
    Updating Stencyl

Tags