Bug Issue: stencyl does not open after updating mac os Catalina


Pages: 1

smarco

  • Subscriber - Stencyl Studio
  • *
November 06, 2019, 12:31:05 pm
after updating to mac os catalina stencyl does not open, I have to use a terminal and look for the exec for the program to load,  can you please  tell me what to do to solved.


Justin

  • Master Stencyler
  • *
November 19, 2019, 05:44:52 pm
I just updated to Catalina, and Stencyl opened the same for me as it has been since around El Capitan or so.

It asked me if it was okay to run a program from the internet, and I agreed to that, and I had to drag the Stencyl.app file out of the folder and back in again to get rid of the quarantine. Nothing particularly new here.

If you can try running "open Stencyl.app" in a terminal, and also executing the script "Stencyl.app/Contents/MacOS/Stencyl" in a terminal, one of those may provide more info about why it doesn't work normally for you.
« Last Edit: November 19, 2019, 05:45:08 pm by Justin »


Issue updated by Justin - December 07, 2019, 01:58:12 am
  • Status changed from New to Need Info


smarco

  • Subscriber - Stencyl Studio
  • *
December 14, 2019, 02:11:51 pm
thanks for your answer justin sent you in txt format the information you give me when you open the app as you suggested

add the file with an attachment in txt format
startapp


thanks for your prompt response
« Last Edit: December 14, 2019, 02:14:11 pm by smarco »


New attachment added by smarco - December 14, 2019, 02:12:19 pm


Justin

  • Master Stencyler
  • *
December 14, 2019, 07:13:30 pm
Please try downloading the latest build and see if it works. I've made some fixes on Catalina in the case that Stencyl or your workspace are in the Desktop/Documents folders.


smarco

  • Subscriber - Stencyl Studio
  • *
December 16, 2019, 11:13:27 am
perfect I will download the last update and I will tell you

many thanks


smarco

  • Subscriber - Stencyl Studio
  • *
December 16, 2019, 05:30:36 pm

initially he asked me to authorize it, then I had to remove stencyl.app from the folder and return it, with that the application opened without problems, but he asked me for access to java and Lulu. then connect java to the internet.

then when accessing to preview a game he asked me to update Neko vm, but then he tells me that he cannot open haxelib because he does not have permission because it is a third party application.


I am looking for how I can update or give permission for haxelib to be updated
if you can give me help with that detail I would appreciate it

thanks


Justin

  • Master Stencyler
  • *
December 16, 2019, 07:00:16 pm
If you open your "Mac Settings > Security and Privacy > General" tab, do you see an "Open Anyway" button for Haxelib? If so, try pressing that.

If it helps, you can find these instructions in other languages by opening this article and selecting the desired language from the bottom-right of the page.
« Last Edit: December 16, 2019, 07:03:47 pm by Justin »


Issue updated by Justin - December 17, 2019, 03:17:11 am
  • Tags added: 4.02


smarco

  • Subscriber - Stencyl Studio
  • *
December 28, 2019, 07:29:49 pm

thanks for being aware and for the page link greetings


Issue updated by Justin - February 06, 2020, 08:33:41 pm
  • Tags added: 4.0.3
  • Tags removed: 4.02


Issue updated by Justin - February 17, 2020, 12:53:46 am
  • Tags added: mac


Pages: 1

Details

  • Reported
    November 06, 2019, 12:31:05 pm
  • Updated
    February 17, 2020, 12:53:46 am

  • View Status
    Public
  • Type
    Bug
  • Status
    Need Info
  • Priority
    Normal
  • Version
    Stencyl 3.4
  • Fixed in
    (none)
  • Assigned to
    (none)
  • Category
    Updating Stencyl

Tags


Attachments

* startapp.txt (14.95 kB - downloaded 44 times.)