[FIXED- thanks Justin!] Cannot create ANY tilesets!

therealmors

  • Posts: 4
This is not an issue with resizing or importing.  As soon as I name a tileset and click the Create button, an error occurs.  The logs are attached.  I would really appreciate any help or advice!

After uninstalling and reinstalling, I can create one tileset.  After that, in any other game file, the problem persists.  I attached the logs for this secondary error as well. 

« Last Edit: October 31, 2015, 07:19:40 am by therealmors »

Justin

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  • Posts: 4663
This is an old bug. Grab the latest version and this will be fixed.   :)
For Live Support: Join our discord server and ping me @justin.
I'm most often available between 10am and 10pm Japan time. (GMT+9)

therealmors

  • Posts: 4
Hello Justin!  I went to the Downloads page and installed the latest version for Windows.  I was able to create one tileset, and then I decided to check to see if the problem had been fixed.  I closed the game I was working on and opened a new one, and tilesets stopped working again :(  Should I uninstall/reinstall, or would you recommend something else?  Thanks for the advice :)

Justin

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  • Posts: 4663
The latest log in your second set of logs still says you're using b8495. The latest is b8734. Are you sure the one you installed was the one you downloaded (not a previously downloaded installer), and the program you opened wasn't a previously installed version?
For Live Support: Join our discord server and ping me @justin.
I'm most often available between 10am and 10pm Japan time. (GMT+9)

therealmors

  • Posts: 4
That's possible, I suppose, but here's what I did:
  • Uninstall Stencyl using the control panel
  • Download new Stencyl by clicking the Windows icon on this page: http://www.stencyl.com/download/
  • Install and run the new Stencyl

Unless the version on that button is the old version, I should have the latest build.  I'm not sure how else I could download b8734 if that button is linked incorrectly, but if you know of a way I would appreciate any pointers :)

I do think that you're right, though.  In my downloads folder, it listed this as [1], making me think it downloaded a duplicate.  I'm just not sure why or how I ended up with that after using the downloads page today

Justin

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  • Posts: 4663
I checked the download, it's fine. It's mostly likely this:

Quote
Are you sure the one you installed was the one you downloaded (not a previously downloaded installer)?
For Live Support: Join our discord server and ping me @justin.
I'm most often available between 10am and 10pm Japan time. (GMT+9)

therealmors

  • Posts: 4
I am able to create multiple tilesets on multiple games now, thank you!  I honestly have no idea what changed.  I did the exact same thing that I did before, but it is possible that since they are named the same thing when they come from the download page I accidentally re-installed the bugged version.  Thank you a ton for your help!