My school purchased a site license of Stencyl. Stencylforge is not allowing students to download assets. It recognizes some students as legitimate users (they can download assets), but other students, Stencyl only recognizes as a guest that need to be signed in. Having the license, it does not give students an opportunity to sign in. I have been waiting 4 weeks for a fix through Stencyl. The customer support is lacking. Any ideas??