Messages

1

Ask a Question / Re: Galaxy S21 compatibility???

« on: April 14, 2021, 12:06:04 pm »

After testing also I can confirm that the "black screen problem" results in a crash on scene change. In other words, my game start with a black screen and after a slightly delayed block "switch to scene. . ." crashes. (This error is for me live on Play Store)

OK that makes sense because I created a new test game with 1 scene that was with a white background and a sound file playing. When tested like that it just displays a blank screen but plays the sound so indicates it is running.
BUT...
When I test my game with scene changes like yours it crashes.
Very strange indeed.

2

iPhone / iPad / Android / Re: My first Game with Stencyl "Roll Ball"

« on: April 14, 2021, 11:21:15 am »

The update is online.  With my "problem device" everything works fine now!

I just downloaded it and unfortunately it still doesn't work on my S21
In fact it crashes and just goes back to the homes screen 
As you have seen I started a thread about this problem in the ask a question fourm and there are a few people seeing the same problem so hopefully the Devs can rectify this real soon.

Thanks
Michael

3

Ask a Question / Re: Galaxy S21 compatibility???

« on: April 14, 2021, 11:15:20 am »

So I've tried as much as possible and I can't figure it out, it's a big shame because my game is close to publishing and now I'm kinda stuck waiting as unfortunately there is this nasty bug.
I don't use Discord so if anybody can get some feedback from Justin and post in this thread it would be very much appreciated
Hopefully the devs can rectify this problem real soon as now there is a few people seeing it 

Cheers
Michael

4

Ask a Question / Re: Galaxy S21 compatibility???

« on: April 13, 2021, 09:20:30 am »

Ok so I did more tests and added sound to the 1st scene to see if the game is actually running and yes it is...
I can hear the sound so it is running but sadly no matter what scaling I use it is just a blank screen including if I use "No scaling"
But as explained if I plug an older android in it works fine.
So I'm assuming there is an issue with the S21 and Stencyl 

Once again anymore feedback would be great.

Thanks
Michael

5

Ask a Question / Re: Galaxy S21 compatibility???

« on: April 12, 2021, 11:43:29 am »

No feedback from anybody with this issue then???
I've tried many things and nothing seems to work, I'm starting to think there is obviously a problem with Stencyl and newer devices.
Unfortunately it's beyond my understanding, would be very grateful for any experts to chim in. 

Thanks in advance
Cheers
Michael

6

Ask a Question / Re: Galaxy S21 compatibility???

« on: April 11, 2021, 12:43:08 pm »

Yes the S21 is using android 11 unable to check my S9 because I actually just got rid of it this morning lol
My tablet "S5" is using android 10 so could be something to do with it...

Any suggestions???
Thanks for the reply... very much appreciated

7

Ask a Question / Re: Galaxy S21 compatibility???

« on: April 11, 2021, 09:10:58 am »

Hi thanks for the reply.
Unfortunately it didn't work, although it maybe something to do with  scaling because instead of crashing and closing it just stays as a black screen when changed to "No Scaling"

If an expert could help I would be grateful.

Many Thanks
Michael

P.s glad your sorted your game, is it back on playstore now with the changes. I will try if so

8

Ask a Question / Galaxy S21 compatibility???

« on: April 11, 2021, 08:15:14 am »

Hello all, does anybody know if there are problems with Stencyl and the newer model S21???

My games seem to not test on this device, everything compiles but when the game is sent and loads it goes black and crashes.
When I plug my older devices in it works, so very strange.
I have attached logs although probably wont help as it sends fine.

anyway any help is very much appreciated.

Cheers
Michael

 

9

iPhone / iPad / Android / Re: My first Game with Stencyl "Roll Ball"

« on: April 10, 2021, 07:07:37 am »

I found a device that shows the error...
But i have absolut no idea why this happen...
A friend of mine tested it on his S20 and it works there without any problems

Yeah thats what happens on my S9 that black square...
No idea why
and no idea why it wont work on my S21 at all... Unless for some reason Stencyl is not compatible with this newer device. Probably not but you never know.
Maybe someone with more knowledge can help out.

Cheers
Michael

10

iPhone / iPad / Android / Re: My first Game with Stencyl "Roll Ball"

« on: April 10, 2021, 05:28:26 am »

Hello my friend.
I have downloaded your game to try but unfortunately it crashes straight away .
After clicking it, black screen for a second then pops back to my phones menu.
My phone is a galaxy S21
I also tried it on my older S9 and it boots up to main menu but there is a big black square over the level selects (if that's what they are as the square is covering them lol)

Anyway just a heads up mate
Cheers
Michael

11

Ask a Question / Re: Update Android SDK

« on: July 14, 2020, 03:25:31 am »

Ok I understand and will install 8

Thanks again
Mike

12

Ask a Question / Re: Update Android SDK

« on: July 14, 2020, 01:46:53 am »

Hi, sorry for the late reply. I've fixed the issue with the SDK download in the latest private build of Stencyl. You can see more details on the issue I filed.

Hay Justin
I have downloaded the newest version and the SDK problem seems to be fixed but now just at the end of the build it gives me an error before sending it. Something to do with StreamGobbler

I have attached the logs.

Cheers
Mike
 

13

Ask a Question / Re: Why can't I see images that people attach

« on: July 14, 2020, 12:17:41 am »

I believe if your not logged in you can not see the attachments.
That's the only thing I can think might be your problem.
Was you logged in when this happened???

Cheers Mike

14

Ask a Question / Re: Update Android SDK

« on: July 13, 2020, 03:42:52 pm »

No Problems Justin, Thanks for getting back to me.

Cheers

15

Ask a Question / Re: Update Android SDK

« on: July 12, 2020, 11:36:02 pm »

Bump

Still got this problem, I've deleted Stencyl and reinstalled a new version and reinstalled the SDK again.
But as previously when I click test it still pops up saying I need to update SDK.
And I still have the "X" next to the target version, even when I change the target version the "X" stays there.

Many Thanks
Mike