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Messages - cgilbertson

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Ask a Question / Re: Not saving, not running
« on: November 04, 2020, 02:46:50 pm »
Here's what I've seemed to figure out...

It does just fine, except once I try and remove the background for a splash screen (change black to none in image below), I encounter the problem in the logs I've attached. It won't save, and it won't run. I actually don't want any splash screen here at all, since Apple requires a launch screen storyboard, but I can't quite figure out how to remove that as of yet.

Ask a Question / Re: Not saving, not running
« on: November 04, 2020, 01:45:03 pm »
Sure! When I try to save my game, I encounter this error, and when I try to run my game on a simple flash player mode I encounter this error. I'm not quite sure why....

Ask a Question / Not saving, not running
« on: November 04, 2020, 01:06:42 pm »
Having a bit of an issue with b10655. Attaching logs - any suggestions? Am I doing something wrong? Thanks!

Ask a Question / Re: New Stencyl Build won't launch to Xcode
« on: November 03, 2020, 02:17:14 pm »
I see it's up already - thank you :)

Ask a Question / Re: New Stencyl Build won't launch to Xcode
« on: November 03, 2020, 02:16:34 pm »
Thanks Justin! When might that be available?

Ask a Question / Re: Apple Privacy Policy
« on: November 03, 2020, 11:24:54 am »
Thanks Luyren!

Ask a Question / Apple Privacy Policy
« on: November 03, 2020, 11:03:06 am »
I'm getting ready to submit my game to Apple, and I'm having some trouble creating the required privacy policy.
I'm not sure what format to use, nor what information to include. Does anyone have a template or sample privacy policy or any guidance they might be able to offer?

My game uses ad-mob for advertisements, Game-Center for a leaderboard feature, in-app purchases to gain an extra life for the endless runner game, and requests access to one's network in efforts to connect to Game Center and IAPs. Other than that, I'm not gathering any other data intentionally. Is there any data Stencyl collects? Is there any data that Stencyl has me collect? What kind of data might I be collecting unintentionally? What else might I need to include?

Thank you!!!

Ask a Question / New Stencyl Build won't launch to Xcode
« on: November 03, 2020, 10:46:37 am »
Stencyl build 10654 won't allow me to launch Xcode

Attaching logs below


Ask a Question / Re: Help - Game won't start, files gone
« on: October 28, 2020, 09:59:31 am »
Thank you so much for all your help, guys. I really appreciate it.
This may sound incredibly simple, but where do I find the most recent private build to download?
Thanks again!!

Ask a Question / Help - Game won't start, files gone
« on: October 27, 2020, 02:11:38 pm »
I updated Java, restarted my computer, and when it turned back on, Stencyl's application was gone. It was only an alias that I could click on. I redownloaded Stencyl, and once I was able to open it, I saw my game. But now, I'm unable to run my game, and it seems that many files have disappeared.
I'm terrified that I've somehow inadvertently lost a bunch of data, and I'm not even sure how I could've possibly done so.
Attaching logs -
Thank you!

Ask a Question / Leaderboard Scores
« on: October 21, 2020, 10:04:39 am »
I've created a leaderboard for my game, and when I'm testing my game, the leaderboard shows up. However, it doesn't have any scores, and when I achieve a high score while testing, the high score doesn't seem to submit to the leaderboard. I've tried logging into game center and achieving high scores under my own game center id as well as my sandbox game center id, but still, no scores seem to be submitting to game center. When I check the leaderboard, it continues to say there are 0 players. Any advice?

Ask a Question / Leaderboard
« on: October 20, 2020, 02:06:39 pm »
I'm trying to incorporate a leaderboard into my game, but I'm having some trouble.

 I have an Apple Developer account, a Sandbox tester account, and within my app on Apple Developer, I've designated that I'd like a recurring leaderboard for high scores. I selected the options presented to me (i.e. named it, assigned it an ID, set it to Best Score High-Low, integers format, singular and plural suffixes, and duration of the board before it resets).

Within Stencyl, I have the player connect to Game Center. I know this connection is happening, as when I open the app, a Game Center banner appears telling me I've connected.  I then have a leaderboard button on my main menu, which directs the player to a scene that I have designated the leaderboard scene. In my events for this scene, I have: "When game center is started: show leaderboard for [my leaderboard's ID]"

When I test this out though, and I reach the scene for leaderboard, nothing displays other than the background of the scene. There is no sign of a leaderboard. Furthermore, when I achieve a high score, it does not seem as though my game is sending the high score to game center.

Am I missing a step? Is there something I'm doing wrong?
Thanks so much for your help!!

Ask a Question / Xcode and iOS
« on: October 20, 2020, 01:58:49 pm »
Ever since updating my iPhone to iOS 14, I have had an error in my logs when trying to test my game on my phone.  I'm able to run my game, but I'm met with this error (see below) in my logs, and I think it may be affecting aspects of my game.  I've updated Xcode to 12.1 and iOS to 14.1, both of which seem to be the most recent updates available.  Does anyone have any suggestions about how to solve this problem? Thank you!!

[ios-deploy] 2020-10-20 13:57:50.438 ios-deploy[14795:403108] [ !! ] Error 0xe8000022: The service is invalid. AMDeviceSecureStartService(device, CFSTR(""), NULL, &con)[/color]
[ios-deploy] [ 95%] Developer disk image mounted successfully
[ios-deploy] [  0%] Looking up developer disk image

(@justin - I attached my logs for reference if that helps!! Thank you!)

Ask a Question / Re: Scaling
« on: September 29, 2020, 04:04:04 pm »
Hey Jeff,

This is incredibly helpful. Thanks so much.
Do you have any input on how large I should make my scenes and my backgrounds?

Ask a Question / Scaling
« on: September 29, 2020, 02:47:53 pm »
I'm in the process of making a game for iOS and Android. Stencylpedia says to build your game in 480x320 mode so it can scale from there. I've imported everything at 4x scale and all looks good on that front.
However, since modern day phones are much bigger than 480x320, and vary in ratios from phone to phone, I'm finding that even with enabling scaling, my game often looks funny in different phone simulators. Regardless of the method I select (scale to fill fullscreen, letterbox, etc.), the game is either cut off on the sides, or too small in and not taking advantage of a phone's entire screen.

Should I rebuild my game larger than 480x320? if so, what size? Or is there another solution I should look to?

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